Refund policy

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, unopened, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at globleorganicproduct@gmail.com.

Please note that returns will need to be sent to the following address:

Global Organic
At. Lathi, Dist. Amreli
Gujarat, India
WhatsApp: +91 8200786828
Email: globleorganicproduct@gmail.com

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at globleorganicproduct@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Due to food safety and hygiene reasons, food, herbal, spice, and nutritional powder products can only be returned if received damaged, defective, or incorrect.

Opened, used, or partially consumed products are not eligible for return or refund.

Custom products, special orders, bulk orders, export orders, sale items, and gift cards are non-returnable and non-refundable unless the goods received are damaged or materially different from the confirmed order specifications.

If you have questions about your specific item, please contact us before placing your order.

Exchanges

The fastest way to ensure you get the item you want is to return the eligible item you have received and make a separate purchase once the return is approved.

European Union 14-Day Cooling-Off Period

If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must be unused, unopened, in its original packaging, and accompanied by proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved.

If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at globleorganicproduct@gmail.com.